Hosting Responsibly

Your Responsibilities as a Host

• • Follow local laws and regulations: Make sure your property complies with all local rules, safety standards, and registration requirements. For more information, check your city or state government’s official website.
• • Provide a safe and clean space: Ensure your accommodation is clean, well-maintained, and equipped with essential safety features such as smoke detectors, fire extinguishers, and emergency contact information.
• • Respect your guests’ privacy: Give guests their space and privacy, and only enter the accommodation with their permission or in case of emergency.
• • Be honest and transparent: Accurately describe your property, amenities, and house rules in your listing. Communicate clearly about check-in/check-out times and any special requirements.
• • Respond promptly: Be available to answer questions and address issues before, during, and after your guest’s stay.
• • Promote inclusivity: Welcome guests of all backgrounds and treat everyone with respect and fairness.
• • Protect guest data: Safeguard your guests’ personal information and never share it without their consent.
• • Prepare for emergencies: Share clear instructions for emergencies and keep emergency supplies accessible.